Anna Custers

Anna Custers is an Economist in the Macroeconomics, Trade, and Investment Global Practice of the World Bank. She focusses on fiscal policy in developing countries – in particular, on domestic resource mobilisation, including both customs and tax reform, as well as the role of trust, morale, and equity in tax systems.
Prior to joining the World Bank, Anna worked with the Jameel Poverty Action Lab (J-PAL) in both India and France. She holds a Ph.D. in Management Research from the University of Oxford and a Masters in Development Studies from the London School of Economics.

Can technology mitigate the impact of heat on worker productivity?
Exposure to high heat causes productivity losses, with reduction in cognitive function as a key channel. A direct reduction in heat exposure via technologies such as air conditioning is not possible for outdoor tasks. This article presents results from a randomised experiment in Odisha where the use of a digital mode – rather than the traditional pen-and-paper mode – for household surveys helped mitigate some of these heat-induced productivity losses.
