Fatima Mumtaz

Fatima Mumtaz is Young Professional at Development Monitoring and Evaluation Office, NITI Aayog. Fatima has completed her Masters in Electronics and Communications from Indraprastha Institute of Information Technology, Delhi. Her research interests include impact evaluation, emerging technologies, big data, and digital literacy

Analysing e-governance service delivery outcomes: Insights from eTaal
In this piece, Trivedi and Mumtaz attempt to analyse the performance of e-governance service delivery across different tiers of government and service categories, through the volume of end-to-end electronic transactions occurring during service delivery. They use the data aggregated by the eTaal portal to conduct a temporal analysis, and demonstrate an exponential growth in the adoption of e-governance services in India. They emphasise the pathway for bridging the gaps in e-governance service delivery through an accelerated, unified, platform-driven approach.

डिजिटल सपना: भारत को भविष्य के लिए कौशल-निपुण बनाना
कोविड-19 महामारी ने हमारे जीवन में आम होती जा रही प्रौद्योगिकी की गति को तेज कर दिया है, इसने एक बड़े डिजिटल विभाजन को भी उजागर किया है, जिससे भारत की आबादी का एक बड़ा हिस्सा इस प्रतिमान बदलाव से बाहर हो गया है। वर्ष 2017-18 के राष्ट्रीय नमूना सर्वेक्षण डेटा का उपयोग करते हुए, मुमताज और मोथकूर देश के राज्यों और केंद्र शासित प्रदेशों में डिजिटल साक्षरता में भिन्नता को उजागर करते हैं,और इस संदर्भ में किये गए सरकारी प्रयासों पर चर्चा करते हैं।

The digital dream: Upskilling India for the future
While the Covid-19 pandemic has accelerated the pace at which technology is becoming commonplace in our lives, it has also exposed a stark digital divide, leaving a large proportion of India’s population out of this paradigm shift. Using 2017-18 National Sample Survey data, Mumtaz and Mothkoor highlight variations in digital literacy across states and union territories of the country, and discuss government efforts in this context.
